375bd Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how 375bd collects, uses, and protects your data.
Introduction and Scope
375bd ("we", "us", or "platform") is a trusted platform providing online betting and casino services in Bangladesh. This privacy policy informs you ("user") about what types of personal information we collect, why we collect it, how we use it, and how securely your information is stored. By using the 375bd website, you are considered to have agreed to the terms of this policy.
1 Purpose and Applicability of This Policy
This privacy policy applies to the 375bd website (https://375bd.lat), its mobile web version, and all associated digital services. The purpose of this policy is to protect the privacy of personal information of every registered and unregistered user on our platform, and to ensure transparency in data processing.
If you are under 18 years of age or are ineligible to use online gaming services under the laws of Bangladesh, please refrain from using this platform. 375bd provides services only to users who are 21 years of age or older.
What Information We Collect
2 Information Provided Directly
When you register with or manage an account on 375bd, we collect the following information:
- Full name and date of birth (for age verification)
- National ID number or passport number
- Valid email address
- Mobile number (for bKash / Nagad / Rocket / Upay verification)
- Home address and district name
- Payment method details (bKash number, Nagad number, etc.)
- Chosen username and password (encrypted)
3 Automatically Collected Information
When you visit our platform, certain technical information is automatically logged:
- IP address and device type
- Browser type and operating system
- Pages visited and time spent on each
- Referral URL and search terms
- Cookies and session data
- Transaction history and betting records
- Login time, logout time, and activity logs
4 KYC Verification Information
Under international financial security standards and Anti-Money Laundering (AML) requirements, 375bd is required to verify user identity in certain circumstances. This process may involve requesting digital copies of a national ID, passport, or driving licence, a selfie photo, and proof of address (utility bill or bank statement). These documents are stored in compliance with the highest security protocols and are not used for any purpose beyond verification.
Purpose of Using Your Information
5 Why We Use Your Information
375bd uses your personal information only for the following legitimate purposes:
- Account management: To handle registration, login, password recovery, and account security.
- Transaction processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
- Customer support: To resolve your queries via 24/7 live chat.
- Bonuses and promotions: To correctly deliver applicable offers to you, such as a welcome bonus of up to ৳8,000 at 200%.
- Responsible gaming: To identify patterns of excessive play and intervene when necessary.
- Fraud prevention: To prevent unauthorised use of accounts and financial fraud.
- Legal obligations: To comply with applicable laws and the directives of regulatory authorities.
- Platform improvement: To analyse user experience and improve the quality of our services.
If you give consent during registration, we may send relevant offers and updates to your email address. You may withdraw this consent at any time. Withdrawing consent will not stop essential account-related emails.
Sharing Information with Third Parties
6 Permitted Sharing
375bd may share information with third parties in the following limited circumstances:
- Payment gateway service providers (to complete transactions)
- Identity verification services (for the KYC process)
- Game software providers (Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, etc.) solely for the purpose of operating games
- Legal authorities, the judiciary, or regulatory bodies — where a legal obligation exists
- Fraud investigation and anti-money laundering authorities
7 Prohibited Sharing
375bd never does the following:
- Sells personal information to third parties for commercial purposes
- Transfers personal profiles to advertisers
- Uses data for third-party marketing without your consent
- Shares information with other online gaming platforms
- Discloses personal information on social media platforms
Cookies and Tracking Technologies
8 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. 375bd uses the following types of cookies:
- Essential cookies: To maintain login sessions and ensure the core functionality of the platform — these cannot be disabled.
- Functional cookies: To remember your preferences, language selection, and account settings.
- Analytical cookies: To collect visit statistics and help improve the platform.
- Security cookies: To detect fraudulent activity and keep accounts secure.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.
Data Security Measures
SSL Encryption
All data transmission on the 375bd platform is protected by 256-bit SSL encryption. Every packet of information travelling from your browser to our servers is encrypted, so no intermediary party can read it.
Secure Data Storage
Your sensitive information, such as passwords and payment details, is stored using high-grade hashing algorithms. Our database servers are covered by firewalls and access controls, and undergo regular security audits.
Two-Factor Authentication
To enhance account security, 375bd supports Two-Factor Authentication. Unauthorised access is prevented by sending a one-time password (OTP) to your mobile number at the time of login.
User Rights
9 Your Rights Over Your Data
As a user of the 375bd platform, you have the following rights:
You may request a copy of the personal information stored in your account at any time. We will provide it within 30 working days of receiving your request.
If any information in your profile is incorrect or incomplete, you may request that it be corrected. Some changes may require identity re-verification.
You may request closure of your account. However, certain records must be retained for a specified period due to legal obligations.
You may opt out of marketing communications at any time and object to certain types of data processing, except where legal obligations apply.
10 How to Exercise Your Rights
To exercise any of your rights, contact our support team via 24/7 live chat or send an email to [email protected]. Some information may be requested to verify your identity before processing your request. We will endeavour to respond within 30 days of receiving your request.
Data Retention Period
11 How Long We Keep Your Information
375bd retains your personal information only for as long as necessary. The general rules are as follows:
- Active accounts: Complete information is retained for as long as the account remains active.
- Closed accounts: Financial transaction records are retained for a specified period after account closure in accordance with legal requirements.
- KYC documents: Verified documents are retained in accordance with regulatory requirements.
- Log files: Server logs are kept for a limited period for security analysis.
- Marketing consent: If you withdraw consent, processing of marketing-related data stops immediately.
Protection of Minors
12 Policy for Underage Users
375bd strictly prohibits registration and use of services by anyone under 21 years of age. We do not intentionally collect personal information from any minor. If we become aware that a minor's information has entered our system, we will immediately close that account and delete the associated information.
If you believe that an underage person has registered on our platform, please contact us immediately at [email protected].
Policy Changes and Updates
13 How This Privacy Policy May Be Changed
375bd reserves the right to update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:
- By publishing a notice on the website
- By sending a message to your registered email address (if the change is significant)
- By updating the "Last Updated" date at the top of the page
If you continue to use the platform after any changes, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.
14 Links to Other Websites
The 375bd platform may occasionally reference information related to game providers such as Pragmatic Play, JILI, and PG Soft. These third-party websites have their own privacy policies, and 375bd is not responsible for them. If you use any third-party service, we recommend reading that platform's policy.
Contact Us
15 Privacy-Related Complaints and Enquiries
If you have any questions, concerns, or complaints about this privacy policy, please contact us directly. Our data protection team carefully reviews every request.
Have a question about data protection?
Our support team is with you 24/7. Speak to us directly via live chat or get in touch by email.
[email protected]Log in to the 375bd casino portal and contact us directly via 24/7 live chat in Bengali. Any privacy-related requests are handled promptly.
Read our Terms & Conditions and Responsible Gaming pages to learn more. Together, these documents make up the complete terms of service for 375bd.